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60-Day Satisfaction Guarantee — Holsters

• Return or exchange any holster within 60 days from delivery.
• Items must be in original condition (normal test-fit marks are acceptable).
• Return shipping is paid by the customer and is not refundable.
• Approved returns that are not due to a verified manufacturing defect are subject to a 20% restocking fee.

The 20% restocking fee applies to, but is not limited to:

• Ordering the wrong firearm model
• Ordering the wrong color
• Changing your mind / no longer needing the product
• Fitment issues caused by undisclosed aftermarket parts or accessories

60-Day Policy — Belts & Magazine Carriers

• Return or exchange within 60 days from delivery.
• Items must be in original condition.
• Approved returns are subject to a 20% restocking fee unless due to a verified manufacturing defect.

30-Day Policy — Apparel & Accessories

• Apparel, holster claws, tumblers, koozies, and other accessories may be returned or exchanged within 30 days of delivery.
• Items must be in original, unaltered condition.
• Approved returns are subject to a 20% restocking fee.

Custom & Special-Order Items

• Custom or personalized products (including special-order jerseys) are final sale and not eligible for return or exchange.
• All custom items remain fully covered by our manufacturing warranty against defects.

Final Sale Items

• Consumables (e.g., food items, if offered) and any product marked “Final Sale” cannot be returned or exchanged.

Orders That Do Not Meet Policy Standards

• Returns outside the stated return window
• Items showing excessive wear, damage, or modification
• Items missing hardware or components

These returns may be denied or approved at our discretion and may be subject to a minimum 20% restocking fee or higher depending on condition.

Received the Wrong Item or Size?

We’ll make it right. If we shipped the wrong product or there is a verified manufacturing defect, no restocking fee applies. Start an exchange here: Return/Exchange Portal

Processing & Shipping Times

• Processing: 2–5 business days
• U.S. shipping: 4–8 business days (may be longer during holidays)

Shipping Fees

• Original shipping fees are non-refundable.
• Customer pays return shipping on standard returns.
• Exchange outbound shipping is covered by Lindahl Holsters in verified defect or company-error cases only.

Refunds

• Refunds are issued to the original payment method whenever possible.
• Approved refunds are processed after inspection of the returned item and will reflect any applicable restocking fee.
• If the original method can’t be credited (e.g., closed account), we’ll issue a store credit for the refunded amount.

Need Help?

Questions not covered here? Contact our support team.