Return, Exchange, and Refund Policy
At Lindahl Holsters, we stand behind our products and want you to be fully confident in your purchase. This page explains how returns, exchanges, and refunds work.
Start a Return or Exchange
Begin here: Return/Exchange Portal
60-Day Satisfaction Guarantee — Holsters
- Return or exchange any holster within 60 days from delivery, no questions asked.
- Items must be in original condition (normal test-fit marks are okay).
- Return shipping is paid by the customer and is not refundable.
60-Day Policy — Belts & Magazine Carriers
- Return or exchange within 60 days from delivery.
- Items must be in original condition.
30-Day Policy — Apparel & Accessories
- Apparel, holster claws, tumblers, koozies, and other accessories may be returned or exchanged within 30 days of delivery.
- Items must be in original, unaltered condition.
Custom & Special-Order Items
- Custom or personalized products (including special-order jerseys) are final sale and not eligible for return or exchange.
- All custom items remain fully covered by our manufacturing warranty against defects.
Final Sale Items
- Consumables (e.g., food items, if offered) and any product marked “Final Sale” cannot be returned or exchanged.
Received the Wrong Item or Size?
We’ll make it right. Start an exchange here: Return/Exchange Portal
Processing & Shipping Times
- Processing: 2–14 business days
- U.S. shipping: 4–8 business days (may be longer during holidays)
Shipping Fees
- Original shipping fees are non-refundable.
- Customer pays return shipping on returns.
- Exchange outbound shipping is covered by Lindahl Holsters.
Refunds
- Refunds are issued to the original payment method whenever possible.
- If the original method can’t be credited (e.g., closed account), we’ll issue a store credit for the refunded amount.
Need Help?
Questions not covered here? Contact our support team.